JPMorganChase
Summer Internship

Type
Internship
Duration
9 Weeks
Location
London, GBR (Onsite)
My Role
As a summer intern in the Design Development Program at CIB's Digital Experience Design team, I led the end-to-end design of an admin feature for payments software, drove a user research project to improve onboarding, created interactive prototypes, and guided stakeholder decisions.
During my summer internship as a part of the Design Development Program (DDP) in Digital Experience Design (DXD) at the Commercial and Investment Bank (CIB), I designed an admin feature for an internal payments software, working on the entire design process from research to development-ready deliverables.
I completed the project delivery 40% ahead of schedule, resulting in enhanced user efficiency and streamlined daily operations.
I then identified and pursued a user research project to enhance future onboarding experiences, conducting interviews, creating personas, and presenting actionable insights.
I collaborated with and integrated feedback from my team to create interactive prototypes which effectively communicated how the actual feature would perform, leading senior stakeholders through key decisions, fostering strong relationships.
This role honed my skills in stakeholder communication, feedback integration, and time management, while providing valuable exposure to fintech design and its impact on business operations.
My internship experience!
Responsibilities
End-to-End Feature Design ποΈ
Led the complete design process for an admin feature in internal payments software, from user research and ideation to development-ready deliverables.
User Research Initiative π₯
Identified a need to improve onboarding experiences and conducted interviews, created personas, and mapped task flows to present actionable insights.
Prototype Development and Stakeholder Engagement π©π»βπ»
Built interactive prototypes, integrated team feedback, and guided senior stakeholders through key design decisions to ensure alignment.
Reflecting on the outcomes!
Communication and Feedback Integration π
Honed my ability to effectively communicate ideas, gather feedback, and iterate on designs to meet user and business needs.
Time Management β³
Delivered project milestones ahead of schedule by managing tasks efficiently and proactively identifying opportunities for improvement.
Domain Knowledge π
Gained practical exposure to fintech design and its impact on business operations, deepening my understanding of the intersection between user experience and financial workflows.
Problem-Solving Mindset π§
Developed a proactive approach to identifying gaps and proposing solutions, such as initiating the onboarding research project to address user pain points.
This internship strengthened my ability to deliver user-centric solutions by managing end-to-end design, driving user research, and collaborating with cross-functional teams. It deepened my understanding of fintech workflows and taught me to balance user needs with business goals, reinforcing my passion for impactful digital experiences.
JPMorganChase
Summer Internship


Type
Internship
Duration
9 Weeks
Location
London, GBR (Onsite)
My Role
As a summer intern in the Design Development Program at CIB's Digital Experience Design team, I led the end-to-end design of an admin feature for payments software, drove a user research project to improve onboarding, created interactive prototypes, and guided stakeholder decisions.
During my summer internship as a part of the Design Development Program (DDP) in Digital Experience Design (DXD) at the Commercial and Investment Bank (CIB), I designed an admin feature for an internal payments software, working on the entire design process from research to development-ready deliverables.
I completed the project delivery 40% ahead of schedule, resulting in enhanced user efficiency and streamlined daily operations.
I then identified and pursued a user research project to enhance future onboarding experiences, conducting interviews, creating personas, and presenting actionable insights.
I collaborated with and integrated feedback from my team to create interactive prototypes which effectively communicated how the actual feature would perform, leading senior stakeholders through key decisions, fostering strong relationships.
This role honed my skills in stakeholder communication, feedback integration, and time management, while providing valuable exposure to fintech design and its impact on business operations.
My internship experience!
Responsibilities
End-to-End Feature Design ποΈ
Led the complete design process for an admin feature in internal payments software, from user research and ideation to development-ready deliverables.
User Research Initiative π₯
Identified a need to improve onboarding experiences and conducted interviews, created personas, and mapped task flows to present actionable insights.
Prototype Development and Stakeholder Engagement π©π»βπ»
Built interactive prototypes, integrated team feedback, and guided senior stakeholders through key design decisions to ensure alignment.
Reflecting on the outcomes!
Communication and Feedback Integration π
Honed my ability to effectively communicate ideas, gather feedback, and iterate on designs to meet user and business needs.
Time Management β³
Delivered project milestones ahead of schedule by managing tasks efficiently and proactively identifying opportunities for improvement.
Domain Knowledge π
Gained practical exposure to fintech design and its impact on business operations, deepening my understanding of the intersection between user experience and financial workflows.
Problem-Solving Mindset π§
Developed a proactive approach to identifying gaps and proposing solutions, such as initiating the onboarding research project to address user pain points.
This internship strengthened my ability to deliver user-centric solutions by managing end-to-end design, driving user research, and collaborating with cross-functional teams. It deepened my understanding of fintech workflows and taught me to balance user needs with business goals, reinforcing my passion for impactful digital experiences.
JPMorganChase
Summer Internship


Type
Internship
Duration
9 Weeks
Location
London, GBR (Onsite)
My Role
As a summer intern in the Design Development Program at CIB's Digital Experience Design team, I led the end-to-end design of an admin feature for payments software, drove a user research project to improve onboarding, created interactive prototypes, and guided stakeholder decisions.
During my summer internship as a part of the Design Development Program (DDP) in Digital Experience Design (DXD) at the Commercial and Investment Bank (CIB), I designed an admin feature for an internal payments software, working on the entire design process from research to development-ready deliverables.
I completed the project delivery 40% ahead of schedule, resulting in enhanced user efficiency and streamlined daily operations.
I then identified and pursued a user research project to enhance future onboarding experiences, conducting interviews, creating personas, and presenting actionable insights.
I collaborated with and integrated feedback from my team to create interactive prototypes which effectively communicated how the actual feature would perform, leading senior stakeholders through key decisions, fostering strong relationships.
This role honed my skills in stakeholder communication, feedback integration, and time management, while providing valuable exposure to fintech design and its impact on business operations.
My internship experience!
Responsibilities
End-to-End Feature Design ποΈ
Led the complete design process for an admin feature in internal payments software, from user research and ideation to development-ready deliverables.
User Research Initiative π₯
Identified a need to improve onboarding experiences and conducted interviews, created personas, and mapped task flows to present actionable insights.
Prototype Development and Stakeholder Engagement π©π»βπ»
Built interactive prototypes, integrated team feedback, and guided senior stakeholders through key design decisions to ensure alignment.
Reflecting on the outcomes!
Communication and Feedback Integration π
Honed my ability to effectively communicate ideas, gather feedback, and iterate on designs to meet user and business needs.
Time Management β³
Delivered project milestones ahead of schedule by managing tasks efficiently and proactively identifying opportunities for improvement.
Domain Knowledge π
Gained practical exposure to fintech design and its impact on business operations, deepening my understanding of the intersection between user experience and financial workflows.
Problem-Solving Mindset π§
Developed a proactive approach to identifying gaps and proposing solutions, such as initiating the onboarding research project to address user pain points.
This internship strengthened my ability to deliver user-centric solutions by managing end-to-end design, driving user research, and collaborating with cross-functional teams. It deepened my understanding of fintech workflows and taught me to balance user needs with business goals, reinforcing my passion for impactful digital experiences.
JPMorganChase
Summer Internship


Type
Internship
Duration
9 Weeks
Location
London, GBR (Onsite)
My Role
As a summer intern in the Design Development Program at CIB's Digital Experience Design team, I led the end-to-end design of an admin feature for payments software, drove a user research project to improve onboarding, created interactive prototypes, and guided stakeholder decisions.
During my summer internship as a part of the Design Development Program (DDP) in Digital Experience Design (DXD) at the Commercial and Investment Bank (CIB), I designed an admin feature for an internal payments software, working on the entire design process from research to development-ready deliverables.
I completed the project delivery 40% ahead of schedule, resulting in enhanced user efficiency and streamlined daily operations.
I then identified and pursued a user research project to enhance future onboarding experiences, conducting interviews, creating personas, and presenting actionable insights.
I collaborated with and integrated feedback from my team to create interactive prototypes which effectively communicated how the actual feature would perform, leading senior stakeholders through key decisions, fostering strong relationships.
This role honed my skills in stakeholder communication, feedback integration, and time management, while providing valuable exposure to fintech design and its impact on business operations.
My internship experience!
Responsibilities
End-to-End Feature Design ποΈ
Led the complete design process for an admin feature in internal payments software, from user research and ideation to development-ready deliverables.
User Research Initiative π₯
Identified a need to improve onboarding experiences and conducted interviews, created personas, and mapped task flows to present actionable insights.
Prototype Development and Stakeholder Engagement π©π»βπ»
Built interactive prototypes, integrated team feedback, and guided senior stakeholders through key design decisions to ensure alignment.
Reflecting on the outcomes!
Communication and Feedback Integration π
Honed my ability to effectively communicate ideas, gather feedback, and iterate on designs to meet user and business needs.
Time Management β³
Delivered project milestones ahead of schedule by managing tasks efficiently and proactively identifying opportunities for improvement.
Domain Knowledge π
Gained practical exposure to fintech design and its impact on business operations, deepening my understanding of the intersection between user experience and financial workflows.
Problem-Solving Mindset π§
Developed a proactive approach to identifying gaps and proposing solutions, such as initiating the onboarding research project to address user pain points.
This internship strengthened my ability to deliver user-centric solutions by managing end-to-end design, driving user research, and collaborating with cross-functional teams. It deepened my understanding of fintech workflows and taught me to balance user needs with business goals, reinforcing my passion for impactful digital experiences.
JPMorganChase
Summer Internship


Type
Internship
Duration
9 Weeks
Location
London, GBR (Onsite)
My Role
As a summer intern in the Design Development Program at CIB's Digital Experience Design team, I led the end-to-end design of an admin feature for payments software, drove a user research project to improve onboarding, created interactive prototypes, and guided stakeholder decisions.
During my summer internship as a part of the Design Development Program (DDP) in Digital Experience Design (DXD) at the Commercial and Investment Bank (CIB), I designed an admin feature for an internal payments software, working on the entire design process from research to development-ready deliverables.
I completed the project delivery 40% ahead of schedule, resulting in enhanced user efficiency and streamlined daily operations.
I then identified and pursued a user research project to enhance future onboarding experiences, conducting interviews, creating personas, and presenting actionable insights.
I collaborated with and integrated feedback from my team to create interactive prototypes which effectively communicated how the actual feature would perform, leading senior stakeholders through key decisions, fostering strong relationships.
This role honed my skills in stakeholder communication, feedback integration, and time management, while providing valuable exposure to fintech design and its impact on business operations.
My internship experience!
Responsibilities
End-to-End Feature Design ποΈ
Led the complete design process for an admin feature in internal payments software, from user research and ideation to development-ready deliverables.
User Research Initiative π₯
Identified a need to improve onboarding experiences and conducted interviews, created personas, and mapped task flows to present actionable insights.
Prototype Development and Stakeholder
Engagement π©π»βπ»
Built interactive prototypes, integrated team feedback, and guided senior stakeholders through key design decisions to ensure alignment.
Reflecting on the outcomes!
Communication and Feedback Integration π
Honed my ability to effectively communicate ideas, gather feedback, and iterate on designs to meet user and business needs.
Time Management β³
Delivered project milestones ahead of schedule by managing tasks efficiently and proactively identifying opportunities for improvement.
Domain Knowledge π
Gained practical exposure to fintech design and its impact on business operations, deepening my understanding of the intersection between user experience and financial workflows.
Problem-Solving Mindset π§
Developed a proactive approach to identifying gaps and proposing solutions, such as initiating the onboarding research project to address user pain points.
This internship strengthened my ability to deliver user-centric solutions by managing end-to-end design, driving user research, and collaborating with cross-functional teams. It deepened my understanding of fintech workflows and taught me to balance user needs with business goals, reinforcing my passion for impactful digital experiences.
JPMorganChase
Summer Internship


Type
Internship
Duration
9 Weeks
Location
London, GBR (Onsite)
My Role
As a summer intern in the Design Development Program at CIB's Digital Experience Design team, I led the end-to-end design of an admin feature for payments software, drove a user research project to improve onboarding, created interactive prototypes, and guided stakeholder decisions.
During my summer internship as a part of the Design Development Program (DDP) in Digital Experience Design (DXD) at the Commercial and Investment Bank (CIB), I designed an admin feature for an internal payments software, working on the entire design process from research to development-ready deliverables.
I completed the project delivery 40% ahead of schedule, resulting in enhanced user efficiency and streamlined daily operations.
I then identified and pursued a user research project to enhance future onboarding experiences, conducting interviews, creating personas, and presenting actionable insights.
I collaborated with and integrated feedback from my team to create interactive prototypes which effectively communicated how the actual feature would perform, leading senior stakeholders through key decisions, fostering strong relationships.
This role honed my skills in stakeholder communication, feedback integration, and time management, while providing valuable exposure to fintech design and its impact on business operations.
My internship experience!
Responsibilities
End-to-End Feature Design ποΈ
Led the complete design process for an admin feature in internal payments software, from user research and ideation to development-ready deliverables.
User Research Initiative π₯
Identified a need to improve onboarding experiences and conducted interviews, created personas, and mapped task flows to present actionable insights.
Prototype Development and Stakeholder
Engagement π©π»βπ»
Built interactive prototypes, integrated team feedback, and guided senior stakeholders through key design decisions to ensure alignment.
Reflecting on the outcomes!
Communication and Feedback
Integration π
Honed my ability to effectively communicate ideas, gather feedback, and iterate on designs to meet user and business needs.
Time Management β³
Delivered project milestones ahead of schedule by managing tasks efficiently and proactively identifying opportunities for improvement.
Domain Knowledge π
Gained practical exposure to fintech design and its impact on business operations, deepening my understanding of the intersection between user experience and financial workflows.
Problem-Solving Mindset π§
Developed a proactive approach to identifying gaps and proposing solutions, such as initiating the onboarding research project to address user pain points.
This internship strengthened my ability to deliver user-centric solutions by managing end-to-end design, driving user research, and collaborating with cross-functional teams. It deepened my understanding of fintech workflows and taught me to balance user needs with business goals, reinforcing my passion for impactful digital experiences.